Our Quality Awards


We’ve achieved – Investors In People GOLD standard

We are proud to have held the IIP standard for over 14 years, its a great standard and examines a companies ability to PLAN – DO – REVIEW.

We operate against a 3 year plan, we know where we want to get to. We know the staff we want to employ. We know the clients we want to work with. We know the Brand values and ethics we want to deliver 100% of the time. We know so much about where we are going and how we want to get there.

YOU should see our objectives on the wall when you come into any of our offices. YOU should recognise a quality & professional service delivered by passionate and experienced personnel. YOU should feel valued, respected and supported whether you are client or candidate – its all part of us doing what we planned.

The last stage – REVIEW- means at all times we will scrutinise how well we are doing (or not) and whilst doing so YOU will be asked. We have a full range of questionnaires and short surveys that aren’t pointless, meaningless paper exercises. We ask the questions because WE want to make things better for YOU.

Its not a hollow promise. We don’t do it because we ‘want the quality standard’ it really is a great standard and says to every person – we care about who we are, where we are going, how well we are doing – and what our clients and candidates think of us.

We are so proud of the feedback we got when we achieved GOLD in June 2014. It’s spurred us on to more, so now we are hungry for success and are all driving up the quality of our work – moving from good to GREAT!

See our news section for more info on how we celebrated the success in achieving GOLD.

For further information on Investors In People please visit the Investors website.

Positive About Disability

As part of our pledge to every candidate, we promise that we will not discriminate or treat you less favourably than those more abled. Every person will receive the same treatment and the support from all of us at TSL will be delivered consistently.

The JobCentrePlus manage this quality standard and we are proud that following scrutiny of our service, paperwork, offices and staff knowledge and skill we have secured the standard in February 2014 for the 4th time.

We are an agency that IS Positive About Disability.